SERVICE FLOW

A clear request.
A human-controlled outcome.

Each step below links to the actual staging screen that demonstrates it. Internal operations links remain protected by role and AAL2.

Choose the service, area, time window and known additions.

An authorised operator checks scope, risk and the itemised company test quote.

Operations reviews eligible workers, internal availability, skills and approximate travel before assigning.

The assigned worker records progress and self-checks; the customer accepts, requests rework or disputes.

Why some screens require sign-in

Worker availability, customer details, dispatch decisions, exact addresses and evidence belong to authorised workspaces, not the public website.

A clear request.A human-controlled outcome.